Property Management Blog

The 5 Essential Qualities of a Great Property Management Company

PMI Signature - Thursday, December 15, 2016

For landlords and rental property owners, choosing a property management company isn’t that difficult when you consider how many there are in this area.  However, the choice of a great one can be extremely challenging.  This is a huge decision that could have long-term consequences if you don’t select the right one for the job.  The right property management company is literally worth their weight in gold.  Conversely, the wrong choice could cost you a significant amount of money in the long run.

The key to selecting a great management company lies in the following essential qualities and whether or not they have them:

Communication Skills – If a property management team is going to be successful in their endeavors, good communication between the owner/investor and their tenants is a must.  Property managers are the buffer between the two parties and must ensure that everyone is on the same page.  Furthermore, the property owner and their tenants must be assured that the company is readily accessible when needed.

Experience and Expertise – When it comes to the facets of property management, the right company will have a great deal of industry experience and expertise.  They have to create a variety of reports, including those of a financial nature, and interpret them as needed.  Furthermore, they have to stay current and up-to-date on landlord/tenant laws and government regulations in order to stay compliant and prevent legal problems.

Good People Skills – The great property management companies make clients and tenant their highest priorities.  In other words, they have to get along with people when dealing with them on a daily basis.  Maintaining one’s composure and being a trusted advocate is a must for owner/investors and tenants as well as for the management team and its co-workers.  When they can approach you about any issues and trust you, everyone is going to be a lot happier.

Organization – On any given day, property managers are constantly being pulled in multiple directions.  No matter how hectic things get, they have to stay focused and stay on top of their agendas.  One of the primary qualities to look for in a successful property management team is their organizational skills.  Fortunately, most management teams today have access to software applications and tools that will help them stay on course and take care of all the important issues required of them.

Professionalism – The dividing line between being personable and professional is one that oftentimes becomes blurred.  It’s imperative for property management companies to be professional at all times when dealing with their colleagues and fellow employees as well as their clients and tenants.  Whenever you have to deal with matters of a very sensitive nature, it is vital that the management team is kind yet firm. Thus, it is ever so important that you work with a licensed and recognized company to get a higher return on investment.  

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